Terms of Service

Last Updated: July 18, 2026

These Terms of Service (“Terms”) govern your access to and use of redmtnwp.com and the websites, communications, consultations, products, marketing services, website services, technology services, and other offerings provided by Brock Hamrick Enterprises, LLC, doing business as Red Mountain WP (“Red Mountain WP,” “Brock Hamrick Enterprises,” “we,” “us,” or “our”).

By accessing our website, submitting information, communicating with us, purchasing services, signing a proposal or agreement, or otherwise using our services, you agree to these Terms. If you do not agree, do not use our website or services.

1. Business Identity

Red Mountain WP is a trade name operated by Brock Hamrick Enterprises, LLC. References to “Red Mountain WP” in these Terms refer to Brock Hamrick Enterprises, LLC and its authorized representatives.

2. Eligibility and Authority

You must be at least 18 years old and legally capable of entering a binding agreement to use our services. When acting for a company or organization, you represent that you have authority to bind that entity to applicable agreements.

3. Services

Our services may include website design, website development, hosting, maintenance, consulting, marketing, customer relationship management, automation, lead management, communications, advertising support, reputation management, technology implementation, and other agreed services.

Specific deliverables, fees, schedules, limitations, ownership terms, and service requirements may be stated in a proposal, order form, invoice, subscription agreement, statement of work, or other written agreement.

When a separate written agreement conflicts with these Terms, the separate written agreement controls concerning the specific services covered by that agreement.

4. No Guarantee of Results

Marketing, advertising, website, automation, lead-generation, search, technology, and business results depend on numerous factors beyond our control. We do not guarantee any particular ranking, number of leads, conversion rate, revenue amount, profit, customer acquisition result, platform approval, message-delivery rate, or other business outcome.

5. Customer Responsibilities

You agree to:

• Provide accurate, complete, and timely information.
• Provide requested content, approvals, credentials, access, and feedback.
• Review deliverables and notify us promptly of errors or requested revisions.
• Maintain the security of your passwords, accounts, domains, and login credentials.
• Use our services in compliance with applicable laws, platform policies, carrier rules, and contractual obligations.
• Obtain all necessary licenses, permissions, releases, and consents for materials and data you provide.
• Ensure that your products, services, claims, promotions, messages, and business activities are lawful and accurate.

Delays caused by missing information, approvals, access, payment, or customer cooperation may extend project timelines.

6. Fees, Billing, and Payment

Fees are stated in the applicable proposal, invoice, checkout page, subscription, or service agreement. Unless otherwise stated, payments are due according to the payment schedule shown at the time of purchase.

Recurring services may be billed automatically using the payment method provided. You authorize us and our payment processors to charge applicable setup fees, recurring fees, usage charges, taxes, and other amounts described in your agreement.

You are responsible for maintaining a valid payment method. Past-due accounts may be subject to service suspension, late charges where permitted, collection costs, or termination.

7. Cancellations and Refunds

Cancellation and refund rights are governed by the proposal, checkout terms, subscription terms, or service agreement applicable to your purchase.

Unless a written agreement states otherwise, setup fees, completed work, third-party charges, advertising spend, domain fees, software charges, and services already performed are non-refundable.

Cancellation of recurring services does not automatically cancel or refund previously incurred charges or unpaid balances.

8. Intellectual Property

Our Materials

We retain ownership of our preexisting materials, processes, systems, templates, software configurations, documentation, methods, know-how, reusable code, designs, workflows, and intellectual property.

Customer Materials

You retain ownership of original content and materials that you lawfully provide to us. You grant us a limited license to use, reproduce, modify, display, transmit, and distribute those materials as reasonably necessary to perform the services.

Project Deliverables

Ownership or licensing of final project deliverables is determined by the applicable proposal or service agreement. Unless otherwise agreed in writing, ownership transfer is conditioned upon full payment of all applicable fees.

Portfolio Use

Unless prohibited by a written agreement, we may identify you as a customer and display non-confidential completed work in our portfolio, website, proposals, demonstrations, and marketing materials.

9. Third-Party Services and Platforms

Our services may rely on third-party platforms such as hosting providers, domain registrars, payment processors, customer relationship management systems, communications providers, advertising platforms, social networks, analytics providers, artificial intelligence providers, and software vendors.

Third-party services are governed by their own terms, privacy policies, pricing, availability, approval requirements, and acceptable-use rules. Third parties may change, restrict, suspend, discontinue, reject, filter, or limit their services without our control.

We are not responsible for third-party outages, account suspensions, algorithm changes, policy changes, carrier filtering, registration decisions, advertising disapprovals, data loss, pricing changes, or other third-party acts or omissions.

10. Electronic Communications

By providing your email address or other contact information, you agree that we may communicate with you electronically regarding inquiries, proposals, transactions, projects, customer service, security matters, and your relationship with us.

Marketing emails may be discontinued by using the unsubscribe mechanism contained in the email. Transactional and customer-service communications may continue when necessary to provide services or administer an existing relationship.

11. Red Mountain WP SMS Messaging Program

Program Description

When you separately and voluntarily opt in, we may send SMS or MMS messages concerning your inquiry, consultation request, appointments, requested services, project updates, account information, customer support, follow-up communications, service announcements, and marketing or promotional offers.

Consent

By submitting an optional SMS consent form or otherwise completing a valid opt-in process, you authorize Brock Hamrick Enterprises, LLC, doing business as Red Mountain WP, to send text messages to the mobile telephone number you provide.

Your consent applies only to Red Mountain WP and the messaging program for which you opted in. Consent is not transferable to another business, affiliate, client, or independent sender.

Consent to receive marketing text messages is not a condition of purchasing goods or services. An SMS consent checkbox is optional and may be declined without preventing submission of the primary form.

Message Frequency

Message frequency varies based on your requests, account activity, appointments, projects, services, and interactions with us. Recurring messages may be sent while you remain subscribed.

Message and Data Rates

Message and data rates may apply. Charges are determined by your wireless carrier and service plan. Red Mountain WP is not responsible for charges imposed by your wireless provider.

Opting Out

You may cancel the SMS service at any time by replying STOP to any message received from us.

After you send STOP, we may send one final confirmation message stating that you have been unsubscribed. After that confirmation, no additional messages will be sent under that messaging program unless you provide a new opt-in.

We will also make reasonable efforts to honor other clear requests to stop receiving messages, including requests made through customer support.

Help and Customer Support

Reply HELP for assistance. You may also contact us at:

• Email: [email protected]
• Phone: (205) 578-0078

Supported Carriers and Delivery

Wireless carriers are not liable for delayed or undelivered messages. Message delivery depends on carrier availability, network conditions, device compatibility, account status, and other factors outside our control. Delivery is not guaranteed.

Changing or Reassigned Numbers

You represent that you are the authorized user of the mobile number provided. You agree to notify us or opt out before disconnecting, transferring, or reassigning that number.

Mobile Privacy

We do not sell, rent, transfer, or share mobile telephone numbers, SMS opt-in information, or messaging consent with third parties, affiliates, lead generators, data brokers, or other businesses for their own marketing or promotional purposes.

Mobile information may be disclosed to service providers only when reasonably necessary to operate and support the messaging program. These service providers may not use your mobile information for their own marketing or promotional activities.

Additional information concerning our collection and handling of personal information is available in our Privacy Policy.

12. Acceptable Use

You may not use our website or services to:

• Violate any law, regulation, court order, platform rule, or third-party right.
• Send spam, unlawful advertisements, deceptive messages, or unauthorized communications.
• Use purchased, rented, scraped, transferred, or improperly obtained contact lists.
• Send messages without the legally required consent.
• Misrepresent your identity, organization, products, services, or intentions.
• Upload malware or attempt unauthorized access to systems or accounts.
• Interfere with the security, integrity, operation, or performance of a website or service.
• Engage in fraud, harassment, abuse, infringement, or unlawful conduct.
• Transmit content that is illegal, deceptive, defamatory, threatening, obscene, harmful, or invasive of privacy.

13. Compliance With Messaging and Marketing Laws

Customers using systems, websites, forms, automations, email tools, or SMS services supplied or configured by us are responsible for obtaining and documenting required consent and complying with applicable privacy, advertising, telemarketing, email, and text-messaging laws.

Customers must maintain accurate opt-in and opt-out records, honor unsubscribe requests, use truthful sender identification, and avoid using rented, purchased, scraped, or transferred messaging lists.

We may suspend or restrict communications or services that we reasonably believe violate applicable law, carrier standards, platform policies, these Terms, or the rights of others.

14. Confidentiality

Each party may receive non-public business, technical, financial, customer, or operational information from the other. Each party agrees to use reasonable care to protect confidential information and to use it only for purposes related to the services.

Confidential information does not include information that is publicly available through no breach, was lawfully known before disclosure, is received lawfully from another source, or is independently developed without use of confidential information.

15. Disclaimer of Warranties

To the fullest extent permitted by law, our website and services are provided “as is” and “as available.” We disclaim all warranties, express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, and uninterrupted operation.

We do not warrant that the website or services will be uninterrupted, error-free, completely secure, or compatible with every device, browser, system, carrier, application, or third-party platform.

16. Limitation of Liability

To the fullest extent permitted by law, Brock Hamrick Enterprises, LLC and its owners, officers, employees, contractors, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, lost business opportunities, business interruption, or reputational harm.

To the fullest extent permitted by law, our aggregate liability arising from or relating to the website, services, or these Terms will not exceed the amount you paid directly to us for the specific service giving rise to the claim during the three months immediately preceding the event giving rise to liability.

Some jurisdictions do not permit certain exclusions or limitations. In those jurisdictions, the limitation will apply only to the maximum extent permitted by law.

17. Indemnification

You agree to defend, indemnify, and hold harmless Brock Hamrick Enterprises, LLC and its owners, officers, employees, contractors, and representatives from claims, liabilities, damages, judgments, penalties, losses, and reasonable costs arising from:

• Your violation of these Terms or another agreement with us.
• Your content, products, services, advertisements, promotions, or business activities.
• Your violation of law, carrier requirements, platform policies, or third-party rights.
• Your failure to obtain legally required permissions or communications consent.
• Your misuse of our website, systems, services, or third-party platforms.

18. Suspension and Termination

We may suspend, limit, or terminate access to services when payments are overdue, an agreement expires, required cooperation is not provided, a security concern exists, a third-party platform restricts service, or we reasonably believe the services are being used unlawfully or in violation of these Terms.

Provisions that logically should survive termination will remain effective, including payment obligations, intellectual-property rights, confidentiality, disclaimers, liability limitations, indemnification, and dispute provisions.

19. Governing Law and Venue

These Terms are governed by the laws of the State of Alabama, without regard to conflict-of-law principles.

Unless a separate written agreement states otherwise, any legal proceeding arising from or relating to these Terms or our services must be brought in a state or federal court having jurisdiction in or serving Shelby County, Alabama. Each party consents to the personal jurisdiction and venue of those courts.

20. Changes to These Terms

We may update these Terms periodically. Updated Terms will be posted with a revised “Last Updated” date. Continued use of the website or services after updated Terms become effective constitutes acceptance of the revised Terms, except where additional consent is legally required.

21. General Provisions

If any provision is held invalid or unenforceable, the remaining provisions remain in effect. Failure to enforce a provision is not a waiver. You may not assign your rights or obligations without our written consent. We may assign these Terms as part of a business transaction, reorganization, or transfer of services.

These Terms, together with applicable proposals, order forms, invoices, policies, and written service agreements, constitute the agreement between the parties concerning the covered subject matter.

22. Contact Information