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Keeping a Google Business Profile up to date is crucial for businesses looking to maintain an accurate online presence. Here are some tasks that should be performed on a monthly basis:

If would like to have someone assist you with keeping your Google Business Profile up-to-date, we can help.

What we will do…

Remember, consistency and accuracy are key when managing your Google Business Profile. By staying proactive and making regular updates, you can enhance your online presence, improve customer engagement, and maintain a positive reputation.

Review Basic Information:

Ensure your business name, address, phone number, and website URL are correct and up to date.

Update Hours of Operation:

Check that your business hours are accurate, especially if there are any changes due to holidays or special events.

Add or Remove Photos and Videos:

Upload new photos and videos showcasing your products, services, or premises.
Remove outdated or irrelevant media.

Monitor and Respond to Reviews:

Regularly read and respond to customer reviews, both positive and negative.
Address any customer concerns or questions promptly.

Post Updates and Content:

Share posts, updates, and promotions to engage with your audience and keep them informed about your business.

Verify Business Attributes:

Confirm that the attributes associated with your business (e.g., Wi-Fi availability, outdoor seating, delivery options) are accurate.

Review Insights:

Analyze the performance insights provided by Google, such as the number of views, clicks, and calls, to understand how your profile is performing.

Update COVID-19 Information:

If applicable, make sure your profile reflects any COVID-19-related information, such as safety measures, mask requirements, or vaccination policies.

Check for Duplicate Listings:

Regularly search for and report any duplicate or incorrect business listings that may exist.

Update Services and Products:

Update your list of services and products to ensure accuracy and relevance.

Add Special Events or Offers:

Promote special events, sales, or offers that are happening within the month.

Check for Q&A Activity:

Review and respond to any questions that customers have asked through the Q&A section.

Maintain Messaging:

If you have messaging enabled, respond to customer messages promptly.

Stay Informed About Google Updates:

Keep yourself informed about any changes or updates to Google My Business policies or features.

Check for Spam and Inaccurate Edits:

Regularly monitor your listing for spammy edits or inaccuracies suggested by others and correct them.